When you submit an order on BBQGuru.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card/debit type, number, expiration date and billing address for the card. You do not need to submit an online order for our services. You can contact us by phone to order our products. You may change your account information at anytime by contacting us by phone or email. Occasionally we might conduct surveys on BBQGuru.com. If you choose to participate we may request information from you that will permit us to administer the survey such as gender, age and previous experiences with BBQ Guru.
When you visit BBQGuru.com, small text files known as "cookies" will be stored on your computer's hard drive. Cookies allow us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and site navigation information such as your first and last visits, number of visits and the pages you viewed on our website. Cookies also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with ordering our services, or registering for promotional emails or surveys. Although IP addresses alone can reveal the location of your computer, we will use or disclose such information only to investigate and identify unauthorized activities. BBQ Guru uses session cookies to observe your navigation throughout the website for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after viewing our website pages or ordering our services. If you delete our cookies, you limit our ability to personalize BBQGuru.com for your next visit; however, deleting a cookie will not prevent you from viewing or ordering from our website in the future. You may also set your Web browser not to accept cookies.
Information collected on BBQGuru.com may be used in the following ways:
The BBQ Guru is committed to preserving online privacy for all of its website visitors, including children. BBQGuru.com is a general audience site, and we do not knowingly collect information about children or sell products or services to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using BBQGuru.com
We protect our databases with various physical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all BBQ Guru employees who have access to customer data about their responsibility to protect customer data.