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Help Center

View FAQ’s, troubleshooting tips, helpful articles and more.

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Warranty & Repairs

View the BBQ Guru Warranty and Return Policy.

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Firmware Releases

BBQ Guru is always striving to improve your cooking experiences and sometimes that means updating the software that runs on your device (aka, firmware).

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All your burning questions answered.

Frequently asked BBQ Guru shop questions.

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Product Manuals

If you’ve misplaced your manual, no problem. We have manuals for our products available online in PDF format.

See below

Temperature Control Systems Manuals

UltraQ

DigiQ DX3

DynaQ

If you’ve misplaced your manual, no problem. We have manuals for our products available online in PDF format – even for some of our archived and discontinued products. The first set of manuals are for our current temperature control systems. The next group are manuals for our accessories. Below are the manuals for our discontinued product lines.

If you have trouble at any stage, The BBQ Guru is here to help you. Please do NOT spend hours trying to get set up. Email your problem to us at: customerservice@thebbqguru.com. We can either send back some tips, or set up a remote support call so we can get you up and running quickly.

We are collecting screenshots of firmware from various WiFi routers. They will be published separately on the web so that you can see where and how to apply the tweaks and settings needed. If you would like to add to our collection, we encourage you to send the screenshots to the same address.

Adaptors And Mount Installation Manuals

Install Universal Adaptor on a Ceramic or Weber Grill

Install an Akorn Adaptor

Install a Grill Dome Adaptor

Install a Small BGE Adaptor

Install a Backwoods Adpator on a Backwoods Smokers

Install a Ceramic Adaptor on a Ceramic Grill

Install a Komodo Kamado Adaptor

Install a Weber Adaptor on a Weber Smokey Mountain

Install a Vision Pro Series Adaptor

Install a Bulkhead Adaptor

Install a Weber Smokey Mountain Probe Eyelet

Smoker Manuals

Shotgun Smoker Manual

Archive And Discontinued Products

PartyQ User’s Guide Rev 1.3 V2

Legacy PartyQ User’s Guide

CyberQ Cloud Networking Quickstart

CyberQ Cloud Manual

DigiQ DX2 (II and DX) Manual

CyberQ Wi-Fi Manual

CyberQ Wi-Fi Firmware 1.7

CyberQ Wi-Fi Firmware 2.2

CyberQ Wi-Fi Firmware 2.3